Our services
Business Support
Go-live is the beginning, not the finish line. We keep your operations stable, efficient and improving, with deep process knowledge and practical, hands-on support that compounds over time.
Challenges in business support
Business process optimization is essential for any company seeking to increase efficiency, reduce complexity and improve operational control. Following the post-go-live hypercare period, we help clients keep their operations stable, efficient and aligned with changing business needs, covering process improvements, organizational changes, approval workflows, reporting logic and system-related adjustments, while minimizing operational risks.
What does DOQSYS offer?
Process knowledge
Our experts help you regularly review and fine-tune your business processes so each step functions efficiently, transparently and in line with your operational goals.
Collaboration and Consulting
We work closely with clients to understand their specific business needs, identify improvement opportunities and provide best-practice recommendations that support long-term operational value.
End-to-end approach
Every business solution has to work cleanly within its organizational and system environment. By understanding our customers' business context, we design end-to-end process improvements that can be implemented safely, efficiently and cost-effectively.
A dedicated Customer Success Executive
Unlike most partners, we can place a dedicated Customer Success Executive alongside your team. This is a support role, not a sales one. Their job is to help you run your subscription at its best, adopt new capabilities as SAP releases them and get full value from the solution over time. SAP calls the equivalent role a Customer Engagement Executive, and very few partners include it.
The value
Benefits we offer
Increased efficiency
Optimized processes let customers operate faster, more transparently and more cost-effectively over the long term.
Reduced risk
Business support helps identify and manage potential risk factors, minimizing their impact on daily operations and supporting a more secure return on investment.
Reliable decision-making
Accurate, up-to-date information and process-level recommendations help customers make informed decisions that drive business growth and operational stability.
Clients, proven results
Our References
“In order to increase competitiveness, digitalization plays an important role in the strategy of MVM Group, the leading energy provider in Hungary. In cooperation with DOQSYS and SAP Hungary, we have successfully implemented the first phase of the standardization and optimization of our procurement processes in the SAP Ariba platform.”
“During MVM's SAP Ariba rollout project, the DOQSYS team served as a reliable professional partner, supporting the expansion of the SLP, Sourcing, and Contracts modules. The complexity of the project stemmed from the need to coordinate multiple subsidiaries, differing procurement operations, and varying approval requirements. With DOQSYS's support, a system foundation was established that helps make procurement processes more transparent, traceable, and standardized.”
“Sustainability is a key objective in the energy sector. The SAP Ariba SLP module, implemented in partnership with DOQSYS in record time and seamlessly, makes a major contribution to maintaining a secure supply chain by pre- and post-qualifying suppliers.”
“The Basware vendor invoice approval process and the resulting transparency, introduced in partnership with DOQSYS, has brought a new level of transparency to the finance area.”
Explore our other services
All servicesConsulting
Strategy, process redesign and change management that set your transformation up to succeed before any system goes in.
More informationImplementation
Fit-to-Standard delivery on SAP Activate, with the governance and discipline that keep complex projects on track.
More informationTechnical Support
Dependable technical support that keeps your business-critical SAP solutions stable, current and quick to recover.
More informationChange Management
We prepare your people, leaders and operating model for change, so a new system becomes a new way of working that lasts.
More informationQuality Assurance
Independent, client-side oversight that keeps your project aligned with its business goals, protects your interests and surfaces risk before it becomes costly.
More informationGet in touch
Optimize your business processes with us to achieve superior market results.
Our consultants make sure every improvement idea is captured and translated into practical, configurable and sustainable process improvements. More efficient operations, better transparency and reduced risk are just a consultation away.